"Pace’s customer service is exceptional! They have been extremely patient and helpful designing and implementing our system."

Ad. Serv. Coord. Jean Bueche 2024-12-23

Hinsdale PD, IL

"We really like it so far. It's very easy for us to tackle shift changes, create permanent shifts, and fill extra shifts that need to be filled, and the ability to add comp time or overtime helps a lot as well. Onboarding was easy and very helpful."

Sergeant Christine Kohlberger 2024-12-23

Deerpark Town PD, NY

"As a member of the Abilene Christian University Police Department, I can confidently say that our transition to the Pace Scheduler online system has been a game-changer. This innovative tool has streamlined our scheduling process, making it efficient and hassle-free. Now, we can easily coordinate shifts, control extra events, manage time-offs, and ensure adequate coverage, all with just a few clicks. The user-friendly interface has significantly reduced administrative burdens, allowing us to focus more on serving and protecting our community. Thanks to this system, our department operates smoother than ever before, enhancing our overall effectiveness and professionalism."

Lt. Bucky Wright 2024-12-23

Abilene Christian University PD, TX

"The Pace Scheduling software is the best solution for scheduling that I have seen in my 34 years of policing. It is easy to use and very customizable for any type of schedule no matter the size of the department."

Chief of Police Joe Ford 2024-12-23

Countryside PD, IL

"The Pace Scheduler system provides real time live schedule updates, ease of use with time off requests, complex scheduling matters and payroll reports. We're so glad we went to this product. Should have done it years ago."

Commander Chris Carlson 2024-12-23

Mokena PD, IL

"This software has made scheduling a lot easier."

Daniel Bresnahan 2024-12-23

Berkley PD, IL

"Since transitioning to Pace Scheduler, the difference has been like night and day compared to working with paper. The software has not only streamlined our scheduling needs, but also significantly benefited our Finance team. The export functionality has been a game-changer, simplifying processes across the board. Over the past five months, the exports have worked smoothly, and we're currently fine-tuning the integration with our ERP systems.Pace Scheduler has made it much easier to tag and flag entries from local third-party vendors, ensuring our officers are promptly compensated for overtime details. Additionally, your support team has been outstanding, always providing timely and effective resolutions to any issues we encounter.We genuinely appreciate all the ways you've made our operations more efficient - thank you!"

Antwoine Harvey 2024-12-23

Hyattsville PD, MD

"Our department has been using the Pace Scheduling Program for the last two years. It has been a huge time saver compared to our prior manual process. The system generates a schedule in less than a minute. Our 80 members like being able to submit their schedule preferences and shift claims online from anywhere and anytime."

Deputy Chief Jim Connolly 2024-12-23

Westmont FD, IL

"We have been with Pace Scheduler since March of 2022, we were using paper and pencil before we joined and everything is going great so far and it meets the needs of our department."

Sergeant Nemecheck 2024-12-23

Flint Township PD, MI

"Coon Rapids Police Department switched to Pace Scheduler in October 2022. Pace Scheduler tech support was quick to assist with any questions during the build out of our site, and they have continued to be very responsive with any questions that have come up since our go live. CRPD staff enjoy the easy to use app, and supervisors and admin appreciate the ease in which schedules can be updated. Online shift bidding went really well. On payroll days, timecards are easy to review and payroll data exports nicely from Pace and uploads to our payroll system. We’re very pleased with the switch to Pace Scheduler!"

Cindy Hintze 2024-12-23

Coon Rapids PD, MN

"The customer service is excellent. They respond quickly and helped me through the learning process and helped with custom reports."

Wendy Flowers 2024-12-23

Sandwich PD, IL

"The Pace Scheduler has saved us a ton of time at all levels – officers, command staff, and payroll. It has made my day to day tasks easier and more efficient, while also providing excellent oversight through robust reporting and audit trails. I’d recommend it to any department looking for a budget-friendly, easy to use scheduling solution."

Chief John Kreuziger 2024-12-23

Beaver Dam PD, WI

"Our agency has been using Pace Scheduler for over a year now and our personnel has been very pleased with this product. It is very user friendly from the management side of things to the line personnel. Every month our agency worked off an Excel spreadsheet to create the work schedule, and switching to Pace has saved us an enormous amount of valuable time each month! From the beginning, their customer service has been second to none. Highly recommended!"

Lieutenant Mike Governale 2024-12-23

East Dundee PD, IL

"I have been very pleased with Pace since we implemented it in 2020. I rate the support 5 out of 5."

Commander Dennis Sepessy 2024-12-23

Blue Island PD, IL

"We love Pace Scheduler. The integration with Springbrook has made our payroll process seamless for us. We are glad we made the switch."

SGT Eric Chartrand 2024-12-23

Mill Creek PD, WA

"Hodgkins Pd started using Pace Scheduler in January 2017 and we could not be happier. We have a great relationship with the staff and they respond to our needs almost immediately. Best scheduling system I've ever worked with."

Lieutenant Milojevich 2024-12-23

Hodgkins PD, IL

"We are very happy with it. For the most part, it is very flexible; some things we do differently but isn't a huge deal we work around it. Overall we are very pleased with it; it is saving us countless hours, and it is so easy to use. The Onboarding process was very easy, and the person who trained us made it easy to help train everyone else. This is the first time within the last 5 years I have pushed something out that I have received positive feedback from my superiors and guys below me. Everyone is very happy with it so far."

Michael Salada 2024-12-23

Lewiston PD, NY

"PACE has truly revolutionized our operations, significantly boosting our department's efficiency and productivity! PACE is a great product, and their customer service is top-notch. We compared several software companies, but PACE's simplicity, ease of use, and regular updates won us over. This software has been a time-saver, revolutionizing our scheduling and time tracking. We can't help but wish we had made the switch earlier."

Chief David M. Scott 2024-12-23

Port Clinton PD, OH

"PACE has made our challenging staffing issues much easier to deal with. PACE is more than paying for its self in time saved in scheduling and doing payroll."

Michael Suhey 2024-12-23

Horseheads PD, NY

"We went with Pace to replace Telestaff. Much more user friendly, reduced price point drastically, excellent client service. We are please to recommend Pace."

Deputy Chief Jeff Sutrick 2024-12-23

Algonquin PD, IL

"Officers can log on at home, see how much time in each bank they have, and request time off with a few simple entries. The system then notifies their supervisor for timely approval. As patrol lieutenant in charge of payroll, scheduling, and training, the convenience of Pace Scheduler has been great and reduced over a dozen Excel spreadsheets to this one program."

Lieutenant Curt Burrow 2024-12-23

Griffith PD, IN

"We’ve been using the software for about a year and a half, and it’s working awesome. The support staff is great and Pace Scheduler has improved our scheduling process and made it more efficient."

William Russ 2024-12-23

Hazelwood PD, MO

"We started working with Pace Scheduler in 2013. We manage over 100 people with complicated scheduling rules where we need to build a fresh schedule every month. I'm now able to auto-generate a schedule that manages seniority, max shifts, and minimum staffing that saves me personally over 15 hours a month. The rest of our department appreciates having everything online in one place as well. Pace's team of developers are great and worked with us on custom development until everything was just right. I highly recommend this software to anyone, especially if you have challenging scheduling needs."

Assistant Fire Chief Corey M. Hojek 2024-12-23

Evergreen Park FD, IL

"The Pace Scheduler has made our lives so much easier. Keeping the schedule up to date is dead simple and everyone in the department now has instant access to the current assignments. Filling overtime call-outs is a breeze as well. The police version of the system is really tailored to work exactly as we operate. I highly recommend the Pace Scheduler to any other law enforcement agencies."

Deputy Chief Bill Czajkowski 2024-12-23

Palos Heights PD, IL

"To anyone potentially looking at the Pace Scheduler,

The Darien Police Department has been using the Pace scheduling system for over a year now, and we have found it to be highly functional and a great time saver! In addition, we can access scheduling information online anywhere there is an internet connection which has proven to be very helpful. Pace has the ability to generate reports in multiple areas, and the process is quick and easy. The company has been very responsive and excellent to work with, especially when they worked diligently to make the software work with our current payroll software from a different company. Their technical support is second to none, and I genuinely feel that they have gone above and beyond what we could have expected from any company. This is one of the reasons I have recommended their software to other agencies. I would not have done so if I didn’t truly believe in their product."

Chief Greg Thomas 2024-12-23

Darien PD, IL

"The team at Pace worked closely with us to build our scheduling platform from the ground up, helping us tailor it perfectly to our needs. The software is completely customizable, which makes every step of the scheduling process simple. Employee requests for time off, supervisory authorizations, timecard approvals, tracking leave accruals, exporting payroll data for our Finance Department… The list goes on and on, but the amount of time we spend on scheduling doesn't. Thanks Pace!"

Lieutenant R. Adams 2024-12-23

Lake Forest Park PD, WA

"Pace customer service has been very responsive and accommodating to all of our inquiries. Pace always finds a solution to our unique scheduling and payroll processing needs. Pace has allowed us to reduce a great deal of paper with our payroll processing. It's great to be able to view our many departments' schedules in one place! Our Officers can login and view their schedule from anywhere! Thanks Pace!"

Terri Moore 2024-12-23

Elgin PD, IL

"We switched to Pace Scheduler after reviewing their reporting features, mobile app for our staff, and other improvements from our previous software. Since Pace Scheduler is “new to the game”, they are consistently improving existing features as well as listening to clients to try and incorporate even better features. When onboarding Pace associates were very responsive and friendly. Following onboarding, any questions or assistance needed still gets answered in a timely fashion. We are excited to see where things go as they continue to grow."

Brianne Hill 2024-12-23

York County 911, PA

"Our agency went to Pace in 2018 and our officers were happy with the switch to a web-based schedule. We looked at a few other systems at the time, but this is the only one that seemed tailored to public safety. Since then, I have been pleased with the numerous upgrades and improvements that have been made to the system over the years. The tutorials are very helpful and I have always received prompt responses when I needed help."

CAPT Ed McDonnell 2024-12-23

Boardman Township PD, OH

"Our department recently transitioned to Pace in summer 2024. Our department had been using a basic excel spreadsheet for scheduling purposes. Since switching to Pace, I have saved a significant amount of time with processing payroll. Pace was able to accommodate our department with a payroll export option, which has been a game changer. The Pace onboarding process was simple and seamless! Pace is very user friendly, and our officers have been benefiting from using the app. Customer service has been amazing and accommodating! In addition, the 'Support Center' has been a useful option and resource for training purposes. I highly recommend Pace!"

Renee Aikins 2024-12-23

Richfield PD, MN

"We signed on with Pace last year and it has been a significant staple to our department. Our staff loves the online phone app to pull up all time accruals and time off submissions at any time. Upper management likes the variances of scheduling and upcoming staffing shortages and demand. I personally love it as a Payroll supervisor for the extra time it allows me to have and end of year reports. Our City Hall loves the transporting and adaptability it has with Tyler. The software has been amazing day in and day out!"

Misty Dickerson 2024-12-23

Peoria PD, IL

"We are coming up on 1 year with PACE and the feedback has been outstanding, we want to thank you all for your continued efforts and outstanding service. Everyone here loves it and it has increased our efficiency immeasurably. Thank you!"

2024-12-23

Bolingbrook PD, IL

"Pace has been a reliable scheduling software, and our staff finds it easy to use. It was an integral part of tracking overall overtime and specific categories of overtime, which allowed us to determine how much overtime we spent in several areas. I would strongly recommend this product to others."

Chad Tolstedt 2024-12-23

Monroe PD, MI

"Their customer service far exceeded any of our expectations. The features offered in Pace also exceeds anything we thought we were getting. The ability to approve officers time requests and know our manpower restrictions from any location with internet access is a large move forward for our agency. The ease of setting up personnel and schedules saves us time and helps to stay current to the minute on personnel requests for time off and overtime. Our officer and civilian employees have come to enjoy the easy accessibility of having their schedule. Submitting requests for benefit time is simplified from our heavily paperwork driven past system. Their developers/programmers seem to continue to meet agency needs and look for solutions to our work processes and workflows and we appreciate that. We would highly recommend any agency looking for a robust yet easy to understand scheduling software to look at Pace Scheduler."

Sergeant Ben Kadolph 2024-12-23

Oak Brook PD, IL

"The Monroe County Sheriff's Office (MI) has been using PACE Scheduler for approximately one year. PACE Scheduler customer support has been responsive with any issues as we were on-boarding. PACE Scheduler has been easy to use from the administration level all the way down to deputies, corrections officers and support staff."

CAPT David Raymond 2024-12-23

Monroe County Sheriff's Office, MI

"We have been very pleased with Pace Scheduler. It is easy to use and we our using it for our payroll as well. It has cut down work time, by tracking time and payroll when we make our schedule. I would recommend Pace to any department looking for an easy cost effective scheduling system."

Lieutenant Mike Gazer 2024-12-23

Maple Heights PD, OH

"PACE Scheduler has been a tremendous asset for our department. It has truly simplified scheduling, increased efficiency and made it easier for staff to plan for time off. It is also a great accountability tool for Payroll and Administration for budget planning. This product is not only scheduling effective, but cost effective as well."

Sergeant Eric Starna 2024-12-23

Port Hueneme PD, CA

"Having been part of the group that tested out different platforms for scheduling and part of the training team to train our department once adopted, I could not be happier with the PACE system. The robust platform has an easy to use dashboard, extensive flexibility, and customizing options. Paired with the app, this system helped our department modernize scheduling, overtime, and accountability. Officers had very little learning curve and had little challenges migrating to this platform. Recently we had issues with filling short notice shifts. By using the ‘blast’ feature, we significantly improved responses and helped with time management at our sergeant level. No longer did a sergeant have to call 25 officers to fill a shift. They just sent a blast and checked back at a pre-determined deadline to approve the overtime request. This has been a game changer. A big thanks to the team at PACE that have worked to customize this to our agency and their responsiveness to questions asked along the way."

Rich Evans 2024-12-23

Eagen PD, MN

"Converting our scheduling to Pace has helped lead the Trenton Police Department away from an abundance of paperwork and the potential for miscommunications. We’ve streamlined our process for requesting time off, overtime and other manpower related issues. Compiling information and statistics are really just a few clicks away."

Chief Steven Voss 2024-12-23

Trenton PD, MI

"We have been live with Pace scheduler for a couple months now and we could not be happier. This system is very user friendly and is an upgrade from our previous scheduling software. There are so many options to customize, which is my favorite feature of this software. I want to send a special thank you to Kolton and Mark who have been working with us and have helped so much along the way, they have great customer service. If there was something we wanted to do in the schedule they both understood and found a way to make it possible. If you are looking for a new scheduling software, give Pace Scheduler a chance."

Deputy Chief John Strezo 2024-12-23

La Grange Park PD, IL

"The Pace product and service is excellent. Of all of my vendors, Pace is far and away the most dependable. The product has a variety of useful features, but most importantly is the customer service available. The City of Berwyn has instituted a number of new modules over the last year and Brian Curtis and Ryan Caplette helped us through all of it. I cannot give enough praise to them. Their efforts should be recognized by your company."

Lieutenant Salvador Gamino 2024-12-23

Berwyn PD, IL

"We really like the Scheduling software that Pace has to offer. It has loads of features that we use on a day-to-day basis and the support team is top notch, they respond quickly and resolve issues in a timely manner."

CAPT Theron Grant 2024-12-23

Walterboro PD, SC

"Pace has greatly improved our shift selection and scheduling process. They have been great to work with and have created a customized scheduling program that has fit our needs perfectly. Their customer service has been extremely helpful."

LT. Jeremy Dolder 2024-12-23

Somonauk FD, IL

"Using the Pace Scheduler program has saved me at least 10-12 hours per month, plus all the reporting features make it invaluable. What before took me many tedious hours can now be done in minutes."

Deputy Chief Duane Owen 2024-12-23

Crestwood FD, IL

"Overall I like Pace and it is an improvement over our old scheduling software. Like many industries (especially law enforcement) we are very short staffed. Pace has made it easier to track our staffing and post overtime when necessary. Support has always been fast to respond to us."

Lieutenant Marty McDonald 2024-12-23

Black Hawk County Sheriff's Office, IA